Payment & Billing Policy
Learn about our secure payment processing and billing practices.
Last Updated: 22/11/2025
Payment Processing
All payments on SaleDeed.com are securely processed via Razorpay, a trusted payment gateway.
Secure Transactions
Your payment information is encrypted and protected with industry-standard security protocols
No Data Storage
We do NOT store your card, UPI, or banking credentials on our servers
Multiple Payment Methods
Accept credit cards, debit cards, UPI, net banking, and digital wallets
Pricing & Taxes
Price Display
Prices displayed on our website are exclusive of GST. GST will be added at checkout based on applicable rates.
Invoice Details
Each invoice includes:
- •GSTIN (Goods and Services Tax Identification Number)
- •Detailed service description
- •Razorpay payment ID for reference
- •Parent company name: 31 Son
- •Itemized breakdown of charges
Digital Invoices
Automatic Email
A digital invoice is automatically emailed to you after successful payment
Download & Print
You can download and print your invoice for your records
Invoice History
Access all your invoices anytime from your account dashboard
Refund Handling
All refunds follow our Refund & Cancellation Policy.
Original Payment Method
Refunds are issued back to your original payment method
Processing Time
Razorpay processing time applies (typically 7-14 working days)
Bank Delays
Bank processing times may vary; contact your bank if refund is delayed
Chargebacks & Disputes
Documentation
We provide proper documentation for all disputes and chargebacks
False Chargebacks
False chargebacks may result in account suspension and legal action
Failed Transactions
Automatic Cancellation: Orders may automatically cancel if payment isn't completed within 48 hours.
If your payment fails, please try again or contact our support team for assistance.
Service Booking Confirmation
Important: No service is considered "booked" until payment is confirmed.
You will receive a confirmation email with your order details and service timeline once payment is successfully processed.
Tax Compliance
GST Compliance
All applicable GST and taxes must be paid by the user as per Indian tax laws
Tax Invoices
Tax invoices are provided for all transactions for your accounting records
Your Responsibility
You are responsible for any additional taxes or compliance requirements in your jurisdiction
Important Notice
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Payment & Billing Policy. These policies may be updated from time to time, and continued use of our services constitutes acceptance of any changes.
Questions About Our Payment & Billing Policy?
Our support team is ready to help with any payment or billing inquiries.